Driver Profile

Rafael was the driver sent to us. He was about 20 minutes late but friendly initially. He offered to help load even though we picked the self loading option. However, he did request to leave 20 minutes early. When I asked if he could stay another 10-15 minutes to watch over the items that he had decided to unload onto the street he refused and said there was no point in him staying. He first requested payment on arrival to the location (about 1hr 10 minutes into our allotted time). This caused quite a bit of additional stress for me and my partner as we didn’t want to leave the items unattended on the street. I think if the minimum amount of time people can book for is 2 hours, the providers should be obliged to stay for this time. A glass was also smashed when unloading.

Amazing, I had a bad experience a few weeks ago with JJD vans so I decided to try this site and I’m so glad I did. My driver was communicative, punctual, and helpful beyond belief as a lone woman I couldn’t have done it without his patience and assistance! 10/10 I highly recommend.

Abi was communicative before arriving at the address and was very helpful moving everything to and from the van. On top of that he was very friendly and respectful, would recommend!

He was really awesome very very very good service, please pass this onto him

Abi was excellent and very professional. Highly recommended

Really nice helpful driver who made the move across London really easy. Thank you.

Really helpful and very pleasant- highly recommend Abi. Thank you!

Abi was delightful, speedy and super helpful! We couldn't have done the exhibition without him.

Abi was the perfect driver. He messaged me ahead of time to let me know when he was going to arrive. Unperturbed by the huge amount I had to move he calmly loaded up the entire van like a complex Tetris puzzle and fit it all in with room to spare. He let us ride along in the van with him playing his incredible selection of mix tapes and got all my stuff safely unpacked in my new flat with time to spare. A true professional and a wonderful man. I can't recommend him enough!

Abi is outstanding. He went above and beyond to help my partner and myself with our move. He is very kind and generous with his time, he was a good communicator and was extremely helpful when we needed to make an additional stop. (He also has great music taste) I strongly recommend him to anyone who needs help moving.

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The nicest and smoothest experience.

Very polite. Kept me informed of arrival time to collect and confirmed once delivered. Highly recommended. Thanks, will definitely use again

Really lovely guy, helped with everything and transported all things safely. Will be using Abi again on my next move.

Very friendly, hard-working and polite