The Man & Van Co.
"We value your every move..."
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Client reviews - Page 2
Charlie
28 Feb 2023
Franko was a super friendly guy, very good packing and driving, on time and helpful and overall the move was a very pleasant experience. Great value overall.
Mauro Montillo
05 Feb 2023
The driver (AJ) was very professional and friendly. It was roughly a 1 hour journey but the whole move went smoothly and trave time passed quickly. I would definitely book this service again in the future.
Peter Grayson
20 Jan 2023
Very friendly, great communication, great service x
Irma Godfrey
18 Jan 2023
Jamal was the most hard working young man. He was unfortunately late but he did call me to say he was stuck in traffic. The whole move of my things went smoothly and Jamal was excellent.
Isobel
09 Jan 2023
Rajesh packed up his van and then refused to move the remaining boxes, saying he was only responsible for the contents of the van. He neglected to mention this while we were helping him load the van - if he had, he could have done the van and we could have done the car. He drove straight off to the storage unit - his whole priority was to finish the job as quickly as possible, and to be done within an hour when he had been paid for two. He was not very good at manoeuvering heavy items and our walls have some new scrapes now. He texted the evening before the booking to say, with zero apology, the time would be moved by an hour due to 'road and rail strikes'. There were no road strikes on that day and I'm not sure why rail strikes would have had an impact. I would have much rather he just asked to move the booking in good time rather than this kind of stuff. Overall, he got the job done but it wasn't a great experience.
Min
04 Jan 2023
RAJESH was INCREDIBLE!!! On time, friendly and very affordable-- we would HIGHLY RECOMMEND!!!
Oliver Codrington
01 Jan 2023
I was slightly irritated by the fact that the driver made up a reason to charge extra to pay for the large van they brought when the stuff would have easily fitted into a medium van, but of course there was no way to prove it and no point in arguing. As for the booking platform, a reminder email would have been sensible.
Dimitar
22 Dec 2022
No comment
Lucy Williams
10 Dec 2022
Excellent and friendly service, exactly what I had hoped for.
Stacey Sango
27 Nov 2022
He was ok
Shruti Sinha
24 Nov 2022
The person who was supposed to come didn’t come and instead sent someone else who didn’t even know Rajesh( assigned driver). He was 30 mins late. First, Rajesh will convince you for bigger van to charge extra. It’s only when I saw the van size I realised it is way bigger than my requirement. No straps or blanket of course. Then they claimed I gave wrong info but I had clearly written everything while booking. So I had to move half of the stuffs myself. Then Rajesh called and accused me of giving wrong information but he was actually trying to get paid extra money, when I had given as accurate information as possible. Later I realised I had to pay way extra for moving, so you can’t rely on the rates given in the website because Rajesh will create a situation to get extra money. Anyway a horrible experience. Even the driver who came apologised for Rajesh’s behaviour and for charging me extra money. Anyway I only gave 2 stars because the driver was polite and he also felt bad for making me pay extra and the way they treated me. So beware of this company (I read similar reviews but ignored and paid the price) thanks
Marcelo Valenca
16 Sep 2022
Great service. Very happy with it.
Karen Aguilor
05 Mar 2022
They are very quick and polite
Clive Long
20 Oct 2021
Raj contacted me the day before the check details of what was to be transported so he brought the correct sized van - I had ordered a van that was far too small for the job - and bought a big enough van. Raj called me 10 minutes before he arrived to let me know he was on his way. Ray was very helpful and positive.
Nicole
29 Jul 2021
No comment