Driver Profile

My move was initially at 11 and due to problems with the other driver I was rebooked for 12 o’clock with a driver I did not book and he got there almost 1 hour late which put me back a lot to my day. It was one driver and one helper and I only had one room with few pieces of furniture and the rest was boxes and bags to move not the whole house however it took them one hour and 15 minutes with an elevator to move everything outside to the van (when I had my previous move 2 man moved an entire house in less than 1 hour). I felt they were being really slow on purpose. when we go to the new apartment I started to help and be on top of them and we managed to put everything in the apartment in half an hour with stairs as they started moving quicker. We started at 12:46 and finished at 1506 so 20 minutes after the time limit for the two hours. At first the driver asked me to pay one extra hour and then settled to ask me for half an hour which it wasn’t even a full half an hour when I complained that it was only 20 minutes over. Overall I did not have a good experience. I felt that they were stalling so they would have the extra money for the extra hour and in my opinion I shouldn’t even have paid that extra half an hour to the driver. Not a great experience as I booked another driver based on reviews and did not get what I booked and still had to pay extra.

A couple of drivers had cancelled but Kevin from Projex Man & Van saved the day. Really lovely and polite. Really happy with the service. Many thanks

Stanley arrived promptly, was friendly and very helpful and everything was moved without a hitch. I would definitely use him again and the service was excellent.

Kevin was very professional and did a great job in moving with care all the furniture and appliances from my 2 bed apartment. Recommended

The Driver was very helpful and respectful.

Calvin and his help arrived exactly on time. They were polite, helpful and very strong. Items were moved to storage much more quickly than expected. Would definitely use them again and can't recommend them highly enough.

1 hour and 20 minutes late. Every time I called they said they were 20 minutes away. They seemed annoyed that I was calling.

Provided a first class service.Would definitely recommend Kevin and his crew.

Kevin did a good job.

Driver was great. His boss was not. Booked in from 2.30pm to 6pm and finished on time. When the driver called a few minutes later the boss told me I need to pay for another half hour. I refused as this was not only wrong but a blatant attempt to rinse the customer, as if I hadn’t paid a lot to begin with. Disgusting. In addition, because the driver went via the M6 toll the boss tried again to charge me that expense, for both directions, which comes to over £20. This is not on, the route is known at the time of the quote, it should therefore be embedded in the quote. However, as it happened the driver didn’t even need to go via the toll, as I did exactly the same journey and by-passed it. I advised the driver to use the ‘maps’ gps rather ‘wayz’ in future, that way you are given an option to re-route around tolls. In addition, the driver should not be obliged to pay the toll, that it not on, the company should pay it. Absolutely disgraceful and this needs to change. I hate that companies suck both customer and driver dry, as the driver is clearly paid very basic pay as it is. Great guy, shame about his boss!

The driver didn't arrive until 11.35 so quite late ..he also didn't take some of my boxes so have to move them myself which wasn't my plan as I hired a large vehicle ..the driver and his mate were very friendly though

Booked Kevin twice, very nice man. I would recommend.

Exceptional service delivery by the driver Kevin. I would recommend them to anyone who needs a van service. They went above and beyond the service expectations

I recommend Kevin for your removals, very respectful and I would defo use him again

Really helpful guy