Man and Van in Northampton, NN3

The driver was 2 hours late to the booking and not very communicative about this change in plan. I had to chase for information and was a bit let down by the process

The driver was friendly and good

He was very late due to traffic and other things However - once arrived he was excellent Very good service took care and nice guy

He was excellent. Very respectful, quick and nothing was too much for him

The moving service itself was good, but several issues need to be addressed. The driver was three hours late on the day. When booking on the website, I selected and paid for a "lift available" quote. However, during the move, the driver claimed that the flat floor required additional fee, even though there was a lift. Your website clearly stated that two passengers can travel in the van free of charge, but the driver said passengers were not allowed to ride in the van. It seems there is a lack of alignment between the website and your drivers. These communication gaps need to be addressed internally instead of placing extra charges on customers.

The guys did a fantastic job. I highly recommend them! Superb!

Cosmin-adrian was an excellent driver and helper no words can describe how easy he makes things look great character, helpful energetic and professional above all ,many thanks

Very quick and helpful for getting everything moved. Was also very understanding for some less-than-preferable packaging. His help with loading and unloading made things significantly faster.