Man and Van in London, SW11

Brilliant

The driver and his colleague were efficient to move my stuff, so all was good on that side of things. However, they were one and a half hours late to arrive for the booked time which was a big downfall for me since I had to rearrange my other prebooked events on the day - the time to move into a storage, hand the property back to the estate agent etc, and that added a lot of pressure since moving house is already very stressful as it is.

Muhammad Akhtar was fantastic and very helpful. He smoothly arranged the whole moving/carring stuff. we would like to recommend

They were both very helpful, moving as quickly and efficiently as possible but a few items ended up scratched. A minor issue but they were both very good!

Very pleasant. Hard working and fast. A very competent driver, I felt safe in his vehicle.

I am giving this service one star only because the job was eventually completed after an extremely stressful experience. I booked a service via Quick Van and Man for my uncle, as I couldn’t be there in person. The driver was scheduled for 2:00 pm, but at 1:55 pm I was informed that the driver would only arrive at 3:00 pm. After that message, there was no further communication until he finally turned up at 4:15 pm—a total delay of over two hours. By then, my uncle had already carried all his belongings outside due to time constraints and was left waiting on the roadside for the driver to show up. Because of this delay, he had no choice but to continue with the same driver, as the storage facility was about to close. They had to rush to load the van, some items were left behind due to the time pressure, and they barely made it before closing. This caused unnecessary stress, and my uncle then had to pay extra for extended time at the storage facility because unloading went past its normal hours. Communication throughout was very poor. When I spoke with Anna from the office, I was told that Muhammad should have informed them of the driver’s delay so that an alternative could be arranged, but that clearly never happened. To make matters worse, after unloading, the driver and Muhammad insisted on full payment, and we ended up paying £50 out of the £57 remainder despite the awful service and the extra costs their delay caused. I am beyond disappointed with this experience and cannot recommend this service.

Great experience with Muhammad today, he was so punctual and quick, and always friendly and professional. I would recommend!

Friendly and went to a lot of effort to keep everything well protected in a difficult move.

Professional, respectful and on time

A bit late getting from my address after packing up to the new address but nice guys and did a good job.

Muhammad was great. He worked really hard and was on time and very helpful. Thank you Muhammed for your help with our move today. Would recommend the company and driver.

Very helpful and supportive. Highly recommended

He was punctual and very professional. Would definitely use him again.