Man and Van in London, SE17

Very helpful and responsive, the whole moving process was smooth

We had an unsatisfactory experience with our driver. He did a satisfactory job of helping us load and unload all of our items, but did so with sparing little care. At one point he overloaded a trolley causing several boxes to fall and break fragile items inside. We were also disappointed to find that some of our furniture had been scratched once we had unpacked it. We chose to travel with our driver in the van, and were uncomfortable with his manner of driving. Often dangerously and inconsiderately switching lanes as well as running multiple red lights.

A wonderful experience. Jean and his colleague were very helpful and mindful to protect the sofa I was transporting.

Very good

He was on time and helped either moving the furniture at both locations. He didn't have blankets, but arranged everything nicely. He was on the phone whilst moving the furniture, which was a little confusing as I didn't know whether he was talking to me or not. He was responsive over text, which was useful as he got a little lost at the drop-off location. It was also disappointing from the online service that it couldn't be reduced after we had already moved the furniture down the flight of stairs the day before, but that wasn't the driver's fault.

Really great experience, very helpful and made the move very easy! Would definitely recommend and use again!

Jean has a very pleasant friendly vibe and very reassuring. He and his team mate were quick and careful. I had a vanful load of stuff and they manage to load them up quickly and carefully. Unloading and taking my stuff to my new flat was done without any issues. I highly recommend Jean!

they were really quick and efficient with helping us with the move! thanks so much!

Jean needs a 7 star give him a good raise he is fantastic

Very helpful, experienced driver.

All good, item delivered safely including negotiating some tight stairs.

Overall good

***Jean is a superstar. I cannot recommend him highly enough.*** Quick and easy to communicate with. Efficient, very, very hard working and very careful with all of my possessions. This includes his driving.