Man and Van in London, N22

Driver was 5 minutes early. Helped with everything. Very nice driving and quick offloading once we reached the destination.

He calm and very helpful

Missed first driver. But, Frank was extremely helpful.

Great except for the late arrival. Would use again

Frank was great. Went above and beyond

Frank was an extremely knowledgeable and kind person. Thanks to him everything went smoothly.

Frank did a fantastic job; I wouldn't hesitate to use him again and would absolutely recommend him to others. He was calm and courteous, friendly, highly efficient, and — not least — a reassuring driver. I cannot overstate how good a job Frank did overall, top man!

Great hardworking professional man! Recommend.

Excellent experience, prompt and happy to help, he accepted our offer last minute, very polite, he managed to fit all of our furniture and it arrived with no scratches! I recommend them!!!

Helped load the van and get the items from an awkward property

The driver was fine. But I was not pleased with the general service and pricing. I was moving to a new flat, just 1 mile away from my old flat. I would have booked a large van for 1 hour, but since the minimum booking was 2 hours I decided to book a medium van with the intention of doing 2 trips. However on arrival the driver informed me that this was not allowed, but I was not given a reason why. If I hire a van for 2 hours, I don't see the problem in 2 trips (only 5 miles total!). So in the end I was asked to pay an additional £20 (£80 total) despite only using 50 minutes of the 2 hours I booked for. Not good value.
QMAV Response: The customer was correctly charged, because he booked only a trip. An additional trip requires 2 stop points and extra mileage, which costs and additional £20. While we offer van by the hour, the trips are charged based on the mileage and stop points - it is a different cost for 2 hours for a 2 miles trip, and a totally different for 2 hours and 50 miles trip.

Excellent work, Frank was very helpful and efficient.